Failure to perform or communicate test results is a preventable error that can lead to unnecessary harm to patients and costly medical malpractice claims. In a recent review of claims arising out of doctors’ offices, the top cause was failure or delay in ordering tests. Although many times this is a result of factors such […]

The first line of defence against cyber-threats is a well-trained workforce. Use this training manual to educate your employees about common cyber-threats and the best practices to defend against them. This document focuses on hardware and devices, and is meant to be used with the remaining three ‘Employee Cyber Training Manual’ documents. Mobile Device Security […]

Managing a petrol station and corner shop brings numerous challenges. After all, these establishments are responsible for providing customers the fuel they need for their next journey on the road and offering them a handful of everyday essentials— including food, medications and toiletries. Therefore, delivering exceptional service, maintaining a loyal customer base and promoting a […]

While modern building regulations and structural engineering have made buildings extremely safe, facilities managers must maintain a high level of upkeep for them to remain that way. Buildings can lose their structural integrity as they age; as such, if simple repairs are left untended, they can balloon into larger issues, potentially causing significant damage that […]

Employee engagement refers to workers who are not only satisfied with their jobs but highly involved and enthusiastic about them. These employees are passionate, proud and energetic about their work and their employer. Yet only 8 per cent of UK employees described themselves as ‘engaged’ at work, according to a 2016 study by Gallup. Furthermore, […]

Owning property can be lucrative and rewarding, but it may also come with various challenges and potential risks. When a property owner lets space to tenants, additional risks related to liability can become an issue. A study by RSA Insurance looked into the leading risks and hazards that landlords face while attempting to let property. […]

As a landlord, maintaining healthy, safe and compliant properties for your tenants is already an important responsibility that comes with your profession. However, landlords that let properties considered to be houses in multiple occupations (HMOs) have additional expectations to fulfil. Your property is classified as an HMO if at least three tenants live there—forming more […]

Regardless of the industry or environment, every organisation values a clean, safe and sanitary workplace. Whether it be ensuring a clean waiting room in a health care facility or washing windows on a high-rise, many workplaces would truly be a mess without the aid of cleaning contractors like yourself. However, given that the nature of […]

Initiating a start-up business is a major professional commitment that can lead you to a path of immense financial success and a well-respected entrepreneurial reputation. Indeed, you never know whether your debut business idea could develop into the next big thing and reap significant profits for years to come. What’s more, recent data revealed that […]

Locksmiths have a duty to their communities to ensure that each lock is safe and secure. For that reason, it is important that you adhere to the practices laid out by the Master Locksmiths Association (MLA). One of the most important tenets of the MLA Handbook is ensuring that you are ‘properly insured to carry […]

Mergers and acquisitions today generally have more condensed timelines than in the past, which can lead to less time for performing a due diligence review. A rushed due diligence process increases the number of risks that could go undetected when a buyer reviews a seller’s past and current liabilities. The reason that hidden liabilities are […]

As a health care provider, you have a responsibility to be honest with patients or the people acting lawfully on their behalf—particularly when something unexpected or potentially harmful happens during their care or treatment. This obligation is known as the duty of candour and the Care Quality Commission (CQC) developed detailed guidance to help you […]

As a medical professional, you have enough on your mind without having to constantly worry about whether a patient will file a malpractice claim against you and whether the claim is valid or not. Nevertheless, in today’s society, medical negligence claims are becoming more commonplace. Whether you are a doctor, nurse, cosmetic surgeon, dentist, therapist, […]

For both job-seeking individuals and employers looking to fill a vacant position within their organisation, the process of finding the ‘perfect fit’ can be a difficult one. While jobseekers are eager to impress potential employers and either begin or continue their professional career journey, employers have to search through a pool of candidates to find […]

For some, dogs and cats are four-legged members of the family. However, sometimes professional and personal responsibilities make it difficult for owners to nurture and care for their pets. Because of these deep emotional bonds, owners expect that whoever is entrusted with their pet’s care is adequately qualified and responsible. It is therefore important that, […]

For some adults who have age-related impairments, or physical, mental or sensory disabilities, it may be difficult to live independently. Domiciliary care organisations provide these adults a sense of self-reliance by offering them specialised treatment in their own homes. Personal assistants or care agency staff members are able to visit patients in their own homes […]

Managing a restaurant brings numerous challenges. After all, restaurant owners must consistently deliver exceptional food and service, maintain a loyal customer base and ensure employee safety. What’s more, restaurant operations also carry a wide range of property and liability risks—which could contribute to costly damages. That’s why it’s crucial to have effective loss control measures […]

Operating a hotel comes with a wide variety of challenges. After all, hotel owners must consistently deliver exceptional accommodations, maintain numerous on-site amenities and ensure a safe and enjoyable lodging experience for each of their guests. What’s more, hotel operations also carry many liability, security and property risks—all of which could lead to costly damages. […]

For some adults who have age-related impairments, or physical, mental or sensory disabilities, it may be difficult to live independently. Domiciliary care organisations provide these adults a sense of self-reliance by offering them specialised treatment in their own homes. Personal assistants or care agency staff members are able to visit patients in their own homes […]

According to the Health and Safety Executive (HSE), 1 million employees in Great Britain are exposed to levels of noise that put their hearing at risk. Many workers are often exposed to noises that are loud enough to cause permanent hearing loss. It can happen slowly over time, so it may not even be noticeable. […]

In a financial institution, employee theft is always a concern and that risk is amplified by the current state of the economy. Normally honest employees may resort to theft if they are facing tremendous financial burdens at home. Employees may also be motivated to steal if they were given extra responsibilities after others were terminated […]

There are countless unique risks and liabilities associated with an educational facility. One such liability highlighted in the media in recent years is the sexual harassment of minors. Some high-profile cases have involved legitimate instances of sexual misconduct, while others were false allegations. However, whether false or real, a legal action can have severe consequences […]

In a time when redundancies and repossessions are widespread, your firm may be forced to manage unoccupied property. The insurance risks and liabilities associated with owning unoccupied property can be extensive, and to ensure you are adequately protected, it is important to know these risks. In addition to purchasing comprehensive insurance cover, there are numerous […]

A good employee is neither easy nor cheap to replace. However, some employee turnover is good and is an essential part of any business. Those who do well get promoted. Those who under-perform are let go. This type of employee movement is good for an organisation—it gets the talent in the right spots and makes […]

There are many different types of insurance that employers should consider having, but employers’ liability insurance goes one step further. That is because, in the UK, almost all employers are legally required to carry an employers’ liability policy. Do I need Employers Liability Insurance? All organisations that employ more than one person are required to […]

For both job-seeking individuals and employers looking to fill a vacant position within their organisation, the process of finding the ‘perfect fit’ can be a difficult one. While jobseekers are eager to impress potential employers and either begin or continue their professional career journey, employers have to search through a pool of candidates to find […]

As the owner or manager of a property management firm, you are responsible for meeting your obligations to commercial tenants. By meeting those obligations, you help your tenants’ businesses thrive as well as keep yourself safe from charges of negligence and insurance claims. Make sure that you know your responsibilities as a commercial landlord in […]

While senior leaders play key roles in the success and improvement of an organisation, these employees also carry a considerable amount of risk. Directors and officers can be major liabilities. Misconduct or negligence that may be committed by these leaders can result in subordinates taking legal action, government-issued penalties and irreparable damage to an organisation’s […]

Many businesses risk their own survival by remaining underinsured year after year. Follow these tips to ensure your business has adequate cover to defend against disaster. If you would like advice on how to protect your business, employees or have questions about your cover – please contact us on 01273 789 979