Ageas Fleet Customers – Coronavirus FAQs

We advise that you contact us to check your policy for the full detail of the levels of cover included or call us on 01273 789 979 for further advice..

1. I want to offer my vehicles for use by the NHS, is that possible?

Yes. Our Commercial Motor policies provide cover for voluntary work on behalf of the NHS Volunteer Responders or the Local Authority Community Help Hub arrangements.

Drivers must be a driver permitted to drive the vehicle under the policy.

2. I want to offer delivery services, will their vehicles be covered?

We know many policyholders involved in catering have changed their business models to offer deliveries or takeaway services.

This is covered under existing policies, as long as vehicles are already on the policy, subject of course to government guidelines being followed on hygiene and self-distancing and to the extent that this activity is permitted under government action and advice.

If the policyholder is contracting delivery drivers to use their own vehicles, then checks must be made to ensure the drivers have appropriate cover.

Motor bikes are excluded.

3. Can I reduce my cover levels on sorned vehicles?

Under normal circumstances, we do not offer an automatic option for reducing cover levels to “Laid Up Fire and Theft”, or “Laid Up AD, Fire and Theft”. However, these are not normal circumstances.

We have set up a temporary solution for existing policyholders. Contact us on 01273 789 979 for details. The vehicles on the policy must first be identified with the DVLA as SORN to ensure the policyholder won’t receive notices of intended prosecution for no insurance when the vehicles are removed from the Motor Insurance Database

Please remember vehicles must be kept off the public road to comply with SORN requirements.

To discuss any of the above please call us on 01273 789 979.

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